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Static/popping sounds on speakers and earphones after update

Learner
Message 1 of 15
Message 1 of 15

Static/popping sounds on speakers and earphones after update

Hi,
I'm experiencing static/popping sounds from both my speakers and earphones after the update.

I tried adjusting various sound settings but it didn't work. Does anyone else have the same problem? sad
14 REPLIES
Commissioner
Message 2 of 15
Message 2 of 15

Re: Static/popping sounds on speakers and earphones after update

Only when playing video clips on the Sky Sports app.
92
Talent
Message 3 of 15
Message 3 of 15

Re: Static/popping sounds on speakers and earphones after update

ye i noticed this, hope this is fixed soon
Elite
Message 4 of 15
Message 4 of 15

Re: Static/popping sounds on speakers and earphones after update

@eggleo

 

Could you try to replicate the problem while in safe mode?

 

@Sunking101  @92

 

Do you experience this with the preloaded apps or only third party apps? 

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Commissioner
Message 5 of 15
Message 5 of 15

Re: Static/popping sounds on speakers and earphones after update

It's *only* the sky sports app so I'm not massively bothered. No other phone or tablet in the household does it though (with that app).
Elite
Message 6 of 15
Message 6 of 15

Re: Static/popping sounds on speakers and earphones after update

@Sunking101

 

In that case, there's nothing wrong with your phone, you have to contact the app developer and they, not Sony, have to address this issue. 

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Commissioner
Message 7 of 15
Message 7 of 15

Re: Static/popping sounds on speakers and earphones after update

@uliwooly
How come when there is zero problem on any other device?
Elite
Message 8 of 15
Message 8 of 15

Re: Static/popping sounds on speakers and earphones after update

@Sunking101

 

Just because an app/game works ok with a device it doesn't mean it will be the same for ALL devices. 

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

92
Talent
Message 9 of 15
Message 9 of 15

Re: Static/popping sounds on speakers and earphones after update

it happens randomly with certain sounds its hard to replicate but it does it occasionally but your right its only since android 7
Learner
Message 10 of 15
Message 10 of 15

Re: Static/popping sounds on speakers and earphones after update

I can't try in safe mode cause most apps are disabled and I can't use any browsers.

But my problem is easy to replicate and playing music videos on YouTube gives the popping/static sound too.