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Sony xperia xz keeps randomly rotating during mobile games in landscape mode to portrait

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Visitor
Message 1 of 3
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Message 1 of 3

Sony xperia xz keeps randomly rotating during mobile games in landscape mode to portrait

Hi all,

 

As the title implies. 

 

My girlfriends phone keeps randomly rotating while playing games that are on landscape mode over to portrait and back, it's always for a few seconds and it causes every game to freeze and then pause the game. 

 

The phone is about 2 years or so old and should be fully up to date.

 

It started happening recently. We haven't tried a factory reset yet and I'm guessing my gf wants to postpone it until there is no other possible solution available. 

 

Has anyone else experienced this before and knows a fix? We would love to know! 

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Emperor
Message 2 of 3
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Message 2 of 3

Re: Sony xperia xz keeps randomly rotating during mobile games in landscape mode to portrait

@Saedaria 

 

Do you experience this with an specific game or ALL games? list the game or games so we can test it




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 3 of 3
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Message 3 of 3

Re: Sony xperia xz keeps randomly rotating during mobile games in landscape mode to portrait

I'm assuming all the games but the ones she plays the most are Skylanders Ring of Heroes and Monster Super League.