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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

October security patch (41.2.A.7.76) what we know so far

Enthusiast
Message 21 of 27
825 Views
Message 21 of 27

Re: October security patch (41.2.A.7.76) what we know so far

My battery's quite strong lasting a day and a half, although I rolled back to Marshmallow using flashtool, before installing quite a few OTA updates. The only issue for me is that the touchscreen appears deliberately unresponsive for several seconds upon waking the phone, but then it's fine. 

Enthusiast
Message 22 of 27
768 Views
Message 22 of 27

Re: October security patch (41.2.A.7.76) what we know so far

I deactivated Smart-Cleaner, restart and my Phone runs much faster and without lag.

I got more free memory too, 1GB free.

Has someone else this Symthome that Smart-Cleaner makes the Phone slower, and apps crash?

Talent
Message 23 of 27
755 Views
Message 23 of 27

Re: October security patch (41.2.A.7.76) what we know so far

Yes Smart cleaner does that.. it's not very well optimised .. and should be kept off

Inhabitant
Message 24 of 27
740 Views
Message 24 of 27

Re: October security patch (41.2.A.7.76) what we know so far

I have been having a couple of problems since updating. One didn't start right away however.

 

A random new page re-direct to the help page for Sony Voice Control keeps opening up Google Chrome. 

 

http://voicecontrol.sony.net/en/help/index.html?help=smartbandtalk

 

I'm wondering if there's a conflict between Google Assistant and Voice Control for my Smart Band Talk going on. The page has not been updated in years, so it's not telling me anything new.

 

I had one of my two SWR30 devices connected recently with no problems. But now it's not connected, that's when the problem started come to think of it. Co-incidence maybe.

 

I haven't a clue what's going on. Maybe it's related to one of the apps I'm a beta tester for, eg. Xperia Home and Google. 

 

I've also noticed a persistant problem with my Bluetooth connection switching itself off randomly, even when other devices are connected. I haven't worked out what triggers that. Would that be related?

 

 

It would be drastic to do a software repair on my main device due to all the hassle of setting up other stuff again afterwards. 

Adviser
Message 25 of 27
703 Views
Message 25 of 27

Re: October security patch (41.2.A.7.76) what we know so far

Sad to hear that, All of the Users have been having so many problems but Sony hasn't been able to Help them, 
for you, I sadly have to say phone reset/repair through companion is the only option I can suggest.

Inhabitant
Message 26 of 27
685 Views
Message 26 of 27

Re: October security patch (41.2.A.7.76) what we know so far

Thanks for your support ahmadzkn.

  

Bluetooth had switched off again when I got up this morning and checked my phone. I'm now wondering if the "Do Not Disturb" I have custom set to 'on" at night is switching Bluetooth off and not turning it on again afterwards. But that can happen at any time during the day too. So, I haven't figured out what triggers that.

 

I'm going to unsubscribe from all betas first if the problems I'm experiencing persist and do a software repair as a last resort. I'll try and hang on for the November patch before doing that I think though. Just to rule out any possible link with the current October patch.

Highlighted
One time poster
Message 27 of 27
420 Views
Message 27 of 27

Re: October security patch (41.2.A.7.76) what we know so far

I don't know what to do - I just purchased this phone and it has downloaded and "installed" the update 6 times. Every time the phone goes on it does it again. What could be wrong?