account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Mic and Bluetooth is not working properly

One time poster
Message 1 of 1
Message 1 of 1

Mic and Bluetooth is not working properly

Hey team,


After updating the software in Sony Xperia XZ platinum my phone is lagging too much and getting heat. While making or receiving calls the second person getting to much voice disturbance even mic is not working properly and Bluetooth is also not paring any device with it.

Please have a look and advise because I had spend 50k for that mobile.



Aman Sharm