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Low wifi and mobile data signal

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Message 1 of 4
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Message 1 of 4

Low wifi and mobile data signal

Hi there I got my Xperia XZ today and have updated it to the latest software. For some reason it can't get a strong wifi or mobile data signal whereas my old nexus 6p didn't have any problems with either. I have tried all different settings out of 4g/3g/2g but I'm pretty much only getting 1-2 bars on mobile data.

 

My battery is draining really fast and I believe it is because it is struggling to keep a strong connection, what can I do to fix this?

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Inhabitant
Message 2 of 4
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Message 2 of 4

Re: Low wifi and mobile data signal

About battery draining, it's possibly due to background operations/synchronizations since it's a device just put to work and is probably syncing with your Google account data / apps data on cloud servers. Also, it will take a few days for the battery to achieve it's proper charge/discharge capacity.

Sony Xperia Support
Message 3 of 4
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Message 3 of 4

Re: Low wifi and mobile data signal

Hi @JP93, just found that you had created this topic. Slightly smiling Face

 

As I suggested in another reply to you, since you have another device that you are comparing with it would be interesting to know how strong the signal strength is and how it compares to the other device.

 

The signal strength can be seen in Settings > About phone > Status > SIM status.

sony_sign_logo.png - Official Sony Xperia Support Staff


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Visitor
Message 4 of 4
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Message 4 of 4

Re: Low wifi and mobile data signal

I come from a first generation Z to now XZ,

obviously both wifi and mobile data signal is weaker on the XZ