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Latest update on Sony Xperia xz ruined phone And battery.

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One time poster
Message 1 of 8
829 Views
Message 1 of 8

Latest update on Sony Xperia xz ruined phone And battery.

The latest update downloaded onto my Sony Xperia has ruined it. My camera app refuses to open, and when it finally does the pictures don't save, but will turn up after about 30 mins.  Phone seems sluggish, and there's a notification saying life app and AVG are running in the background. This notification is highly annoying. 

The biggest problem is my battery life is none existent. After being fully charged yesterday and just having it in my pocket had my battery life at 3% within an hour. I need my phone and if it's going to have to be plugged in everywhere I go, I may as well just take my house phone. Please fix soon as my phone is rendered useless.

bernardtime
7 REPLIES
Enthusiast
Message 2 of 8
826 Views
Message 2 of 8

Re: Latest update on Sony Xperia xz ruined phone And battery.

presumably you've already attempted a factory reset, an official software repair, disabling the notifications you don't want or disabling the apps entirely? single or dual sim please? 

One time poster
Message 3 of 8
812 Views
Message 3 of 8

Re: Latest update on Sony Xperia xz ruined phone And battery.

I'm having similar problems with the battery drain!

 

After the latest update, my wallpaper alignment keeps messing up by itself!

One time poster
Message 4 of 8
764 Views
Message 4 of 8

Re: Latest update on Sony Xperia xz ruined phone And battery.

same problem with battery life, apps open by themselves, battery care seems to have stopped working, although on, everything is now very sluggish.  

 

If I try to charge from either a PC or powerbank unit it actually drains the phone battery (in fairness it was doing this before Oreo update)  also charging in the car is incredibly slow!

 

Help!!

Learner
Message 5 of 8
745 Views
Message 5 of 8

Re: Latest update on Sony Xperia xz ruined phone And battery.

Can't even use Facebook and Google maps... Most of the software are useless and the camera needs at least 15-20sec to activate... It's such a Shame for the update....

Learner
Message 6 of 8
606 Views
Message 6 of 8

Re: Latest update on Sony Xperia xz ruined phone And battery.

I can confirm most of this. Generally it's stuck often. My biggest problem is that I can't use android auto anymore well. This is horrible to use. I use Waze and OK Google don't respond or with big delays. I can't send telegram or whazzup messages if I drive. Google can't read messages and talk to me. My battery drains faster. Sometimes I can't wake up my phone with double tap. Before Oreo I had a very nice smooth phone. After update my phone feels like 5 years old phone... That is so bad... 

One time poster
Message 7 of 8
572 Views
Message 7 of 8

Re: Latest update on Sony Xperia xz ruined phone And battery.

cant factory reset as Ive got no time to mess around backing up my pictures and account to be told theres not enough room in the cloud.  And even if I did It'd take forever to redownload it all and set it all back up again.  I ve got pictures and info on my phone I definitely cannot lose if the resync fails for what ever reason someone at sony might have decided to mess that up to. An nice update to fix itself would be great and who ever is in charge of these updates having there job role questioned as they are terrible.  My phone was amazing when I first got it, then someone had to fiddle and do an update.

Learner
Message 8 of 8
510 Views
Message 8 of 8

Re: Latest update on Sony Xperia xz ruined phone And battery.

I uninstall and switch off AVG. Much better performance and Google Auto works, not perfect but it works. So, if you don't need antivir app uninstall and disable it, you will get better performance, better battery.