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2016-12-20 01:18 PM
2016-12-22 10:24 AM
I have forwarded all your feedback on this internally and the latest information i have is that your concerns have been raised to the responsible party within Sony Mobile and we will endeavor to provide a solution.
2016-12-22 11:21 AM
Thank You Rickard ....Appreciate your help
If you pass all the suggestions to Sony from members of this forum ...I think Sony will really do well ... Please consider this request ... there no. of issues and suggestions and you are well aware of that as well
2017-01-05 06:15 AM
I have F8331 Xperia XZ on latest build 39.2.A.0.374 (Android 7.0). I've had two updates since I purchased it in early Dec but since day 1 ... double tap to wake randomly works.
No difference when started up in Safe Mode, no difference with or without screen protector. I've done all the checks but refuse to run a SW repair as recommended by Sony as its clear with the many posts online that its a SW defect that needs a correction and not a re-install of the SW.
Anyone else have any luck getting answers from Sony on this. I'll give it one more week and then its onto Consumer Affairs, a refund and Google Pixel.
2017-01-05 10:22 AM
2017-01-11 08:34 AM
2017-01-11 09:43 AM
Ive discovered that if i wet my fingertip just a little bit then it woks most of the time. Try it and see if that helps.
2017-01-11 12:27 PM