account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Charging feedback loop

One time poster
Message 1 of 1
Message 1 of 1

Charging feedback loop



My device is currently completely out of charge. Whenever I plug the charging cable in, it creates this loop of showing the white screen with sony in the middle of the screen, as if it is about to start up, then returns to the charging screen, with a battery in the red, the lightning bolt but no percentage as usual. This can go back for hours, without charging the device at all. 


Thank you for your time,