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Back is vibrating while charging

SOLVED
Visitor
Message 1 of 24
1,929 Views
Message 1 of 24

Back is vibrating while charging

Got my Xperia XZ yesterday. Total first time charging and the back is vibrating when ich touch it. This is very strange and ich dont think its normal....
1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 14 of 24
10,095 Views
Message 14 of 24

Re: Back is vibrating while charging

I'm sorry to hear that you feel worried about your phone.

You might experience that your Xperia device is vibrating when you touch the metal surface during charging. This is due to non-harmful leakage current. The vibrations are not dangerous, and will not affect your device.

As @viridis mentions, it's not uncommon or specific for Xperia XZ.

 

sony_sign_logo.png - Official Sony Xperia Support Staff


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23 REPLIES 23
Moderator
Message 2 of 24
1,926 Views
Message 2 of 24

Re: Back is vibrating while charging

@Aithir Have you checked if the device is correctly charging? Is the LED turned on? Normally, it should vibrate first time you connect the phone to charge it.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Moderator
Message 3 of 24
1,920 Views
Message 3 of 24

Re: Back is vibrating while charging

We're you connected to an extension lead by any chance?


Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Visitor
Message 4 of 24
1,905 Views
Message 4 of 24

Re: Back is vibrating while charging

IT is charging correctly and i am using the Standard charging device provided with the Phone. The effect only occurs while charging and thouching the back. Ich dont really think this should be so.
Moderator
Message 5 of 24
1,899 Views
Message 5 of 24

Re: Back is vibrating while charging

Are you using an extension cord or direct into the mains?


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Click here to find out more about the different roles on the community.

Visitor
Message 6 of 24
1,896 Views
Message 6 of 24

Re: Back is vibrating while charging

Direct
Moderator
Message 7 of 24
1,893 Views
Message 7 of 24

Re: Back is vibrating while charging

Does it do it in different outlets?


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Visitor
Message 8 of 24
1,884 Views
Message 8 of 24

Re: Back is vibrating while charging

Yes it does
Moderator
Message 9 of 24
1,881 Views
Message 9 of 24

Re: Back is vibrating while charging

I'm just trying to find out more about this, but can say that it happens on metal bodied laptops, iPhones and iPads etc, and is normal with those devices.


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Visitor
Message 10 of 24
1,875 Views
Message 10 of 24

Re: Back is vibrating while charging

Yeah i read something like this either, but as someone who knows auch bit about electricity i cant accept it...