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problem with wifi

One time poster
Message 1 of 2
Message 1 of 2

problem with wifi

Hi all !

My XZ premium connect perfectly to my wifi, but indicate there's no access to internet. My laptop is, so no problem from the modem or the net. Can someone help me ? 

Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: problem with wifi

Hi @Gui2944,


Welcome to the community,


I am sorry to hear about the Wifi issue.


Let's see if we can help. In this case, the first step I suggest would be running through the Wifi troubleshooting FAQ. See the link below.


Wifi Troubleshooting


Let me know how you get on.


Official Sony Xperia Support Staff

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