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2018-02-15 02:39 PM
2018-02-15 02:39 PM
g8142, 8.0.0
dev ops:
data usage:
Special app access: 1 app can use unrestricted data access.
Unrestricted data access, show system: everything is off
There is literally nothing else that I can do without rooting the device. Did I miss something?
Mobile data usage:
How comes that android os is leaking mobile data usage if I switched the latter off everywhere?
I don't want to change my mobile plan just because Sony fails to block mobile data usage. And I don't want to pay for mobile data at all 'cause it's like 10$ for these 4.53kb here.
2018-02-16 12:54 AM
2018-02-16 12:54 AM
Hi @g8142user, welcome to the community.
The Android™ OS app is used for both wireless software downloads (over-the-air), as well as Google™ Backup & reset functions which intermittently performs backups of your data to Google™ servers.
Turn off backing up of data to Google™ servers. This will stop the Android™ OS app from using high amounts of data.
To disable backup of data to Google™ servers
Official Sony Xperia Support Staff
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To get in touch with your local support team, please visit our contact page.
2018-02-16 09:39 PM - edited 2018-02-16 09:40 PM
2018-02-16 09:39 PM - edited 2018-02-16 09:40 PM
I applied all actions. Smth still uses mobile data so I can't accept your answer as a solution. The problem still persists.
2018-02-20 09:05 PM - edited 2018-02-20 09:07 PM
2018-02-20 09:05 PM - edited 2018-02-20 09:07 PM
hi.
is there any solution to the mobile data leak problem or sony xz premium just constantly leaks mobile data and $ from user's pockets without producing anything worthwhile while doing it?
2018-02-20 09:33 PM
2018-02-20 09:33 PM
Hi @g8142user;
Did you disable mobile data on both mobile cards?
Have you tried to delete all APNs from both mobile cards?
2018-02-20 10:17 PM - edited 2018-02-20 10:18 PM
2018-02-20 10:17 PM - edited 2018-02-20 10:18 PM
1. i use only 1 mobile card, the other slot is a 128gb memory to save videos and listen to music.
2. i deleted apn settings long ago but it fixed nothing
2018-02-26 01:11 PM
2018-02-26 01:11 PM
does anybody know if i can return my phone back to the seller or may be it's a warranty case so i could "repair" it somewhere?