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issues when pairing my headphone

Message 1 of 5
650 Views
Message 1 of 5

issues when pairing my headphone

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hi all, could somebody help out with this problem?im unable to.pair my bluetooth headphone as there is no input field pop up. 

 

4 REPLIES 4
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Sony Xperia Developer
Message 2 of 5
621 Views
Message 2 of 5

Re: issues when pairing my headphone

Hi @kaioilaquarius

Can you share some more information? Are you trying to pair your headphones to the XZ Premium? Which headphone is it? What happens when you press "pair"? Did you try pairing from within the BT settings?

Message 3 of 5
617 Views
Message 3 of 5

Re: issues when pairing my headphone

well i have tried to connect every piece of my bluetooth headphones and it all has the same problem and these headphones (jaybird and bose) work fine with my ios phones. 

after i press 'pair', system will pop up a window message says something about incorrect pin or passkey and the connection fails.

Message 4 of 5
616 Views
Message 4 of 5

Re: issues when pairing my headphone

and its within the BT settings.

Message 5 of 5
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Message 5 of 5

Re: issues when pairing my headphone

i even tried the NFC pairing still failed