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Xz premium mobile data can not be used

One time poster
Message 1 of 4
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Message 1 of 4

Xz premium mobile data can not be used

Recargue en entel para redes sociales gratis y cuando las activo me sale un mensaje de que no tengo, y el mensaje lo mando un app llamada carrier default app y no se que hacer no puedo utilizar datos, que puedo hacer?

Recharge in entel for free social networks and when the active I get a message that I do not have, and the message I send an app called carrier default app and I do not know what to do I can not use data, what can I do?

 

GT

3 REPLIES 3
Sony Xperia Support
Message 2 of 4
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Message 2 of 4

Re: Xz premium mobile data can not be used

Hi @Kevin342, welcome to the community.

 

Your post was translated with Google Translate as this is an English language forum, but I am not able to understand what your problem is.

 

Could you please provide us with some more detail?


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 3 of 4
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Message 3 of 4

Re: Xz premium mobile data can not be used

I think it is the same issue i am having where the mobile data is not working and i cant see why it wont

 

Adviser
Message 4 of 4
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Message 4 of 4

Re: Xz premium mobile data can not be used

My G8142 TW device upgrade to Oreo at October 25.

This morning (October 27), my device can not use mobile data temporarily, even I turn on > off airplane mode.

After I restart my phone, mobile data rework again.

 

Haven't got problem in Nougat.