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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Xperia x's premium died!

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One time poster
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Message 1 of 3

Xperia x's premium died!

So today my phone died with about 60 percent battery, tried all the soft reset, the 2 minute reset no vibrations or lights, Xperia companion won't recognise the device when plugged in holding the vol down button, not even a light when plugged in. any ideas?

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Re: Xperia x's premium died!

@Scotslad;

 

If you let it charge for some hours before trying all that without results, I think it is time to contact your local Sony Support Team to get your device hardware looked at. 

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Pioneer
Message 2 of 3
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Message 2 of 3

Re: Xperia x's premium died!

@Scotslad;

 

If you let it charge for some hours before trying all that without results, I think it is time to contact your local Sony Support Team to get your device hardware looked at. 

Pioneer
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Message 3 of 3

Re: Xperia x's premium died!

@Scotslad

Maybe try a software repair with Xperia Companion.

When your phone isn't recognised read point @2b

Hope you will succeed.

Report back if it works for you.


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