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2018-01-19 11:02 AM - last edited on 2018-01-19 02:19 PM by alexdon
The phone's wifi . Sometimes, the wifi is disconnected in every 5 or 10 minutes. Sometimes it doesnt even connect even if i am 2 or 3 meters away from the router. Even if it is connected , the download rate is 11 or 12 KB/s The internet connection is fine in pc, download rate being 3 MB/s . HUGE REGRET byung this phone. Wont recommend this phone to anybody.
2018-01-19 11:18 AM
If you haven't done a software repair. Do it. Otherwise try resetting your router. Had a similar problem with my XZP. Somehow my router tried to block my phone. After a reset (not reboot) everything worked fine
2018-01-19 02:24 PM - edited 2018-01-19 02:25 PM
Be sure to do a backup of the router's configuration so you don't have to set it all up from scratch. Make sure you have the latest available firmware for the router. Do a repair of the XZ Premium...not a reset from the phone itself...that way all the network settings will be fresh on both router and the phone. If possible stick with 2.4 gHz.
2018-01-19 03:28 PM
Is the network an open network, or secured with encryption like WPA2?
Try using the phone and connect to another wifi and see if same problem persist.
I have zero issues connecting the XZP to any network at home, work, cafe's, wifi etc, suspect that the router can be the culprit here.