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Tips & Tricks

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XZP camera has serious distortion issue

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Adept
Message 781 of 838
13,171 Views
Message 781 of 838

Re: XZP camera has serious distortion issue

I just upgrade to 8.0. I saw the function in camera app. Why is it not auto ? Aiks 

Sony Xperia Support
Message 782 of 838
24,012 Views
Message 782 of 838

Re: XZP camera has serious distortion issue

Thank you for your feedback, we would like to reassure you that we are dedicated to providing the best possible user experience for our customers and have taken your feedback very seriously. We have been taking time to make improvements and increase photo shooting options.

 

Our models featuring our new Motion Eye™ Camera, including XZ Premium, XZs, XZ1 and XZ1 Compact, feature a wide-angle lens. This lens enables an immersive experience by providing the ability to capture more scenery in the shot, however it may also yield perspective distortion when shooting photos. Whilst this distortion is consistent with similar wide-angle lens cameras in the industry, we have listened to your feedback and developed a new optional setting in the camera menu called 'Correction for image distortion' to minimize the distortion effect. It will be available via an upcoming software update on XZ Premium, XZs, XZ1 and XZ1 compact.

 

Thank you for your patience with this matter and thank you once again for your valuable feedback.


Official Sony Xperia Support Staff


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Adviser
Message 783 of 838
13,138 Views
Message 783 of 838

Re: XZP camera has serious distortion issue

@Emir

Thanks for your reply.

Any ETA for this update coming for XZ1 Compact?

Inhabitant
Message 784 of 838
13,125 Views
Message 784 of 838

Re: XZP camera has serious distortion issue

Everyone knows perception distortion,it just xzp has most serious one, the deformation is closest to the center,try compare to other phones. Other brands shoot  portrait  the head deformation will not be so close to the center. This is an indisputable fact. Different wide angle  problem,But still can be repaired by software.

Veteran
Message 785 of 838
13,039 Views
Message 785 of 838

Re: XZP camera has serious distortion issue


@Emir wrote:

Thank you for your feedback, we would like to reassure you that we are dedicated to providing the best possible user experience for our customers and have taken your feedback very seriously. We have been taking time to make improvements and increase photo shooting options.

 

Our models featuring our new Motion Eye™ Camera, including XZ Premium, XZs, XZ1 and XZ1 Compact, feature a wide-angle lens. This lens enables an immersive experience by providing the ability to capture more scenery in the shot, however it may also yield perspective distortion when shooting photos. Whilst this distortion is consistent with similar wide-angle lens cameras in the industry, we have listened to your feedback and developed a new optional setting in the camera menu called 'Correction for image distortion' to minimize the distortion effect. It will be available via an upcoming software update on XZ Premium, XZs, XZ1 and XZ1 compact.

 

Thank you for your patience with this matter and thank you once again for your valuable feedback.


This is fantastic news!

If it will work I will stay with the brand Slightly smiling Face

 

Thank you very much Emir for sharing this information. 

Enthusiast
Message 786 of 838
13,013 Views
Message 786 of 838

Re: XZP camera has serious distortion issue

Well, This fix is much better than without anyway anyway anywayyyyy.

 

So maybe it can still improve.

________________________________________________________________

Device : Xperia XZ1
Headphone : MDR-1ALTD + MUC-S12SB1, ATH WS1100 + MUC-S12SM1
DAC/AMP : PHA-2A
Moderator
Message 787 of 838
13,010 Views
Message 787 of 838

Re: XZP camera has serious distortion issue


@timtam wrote:

Everyone knows perception distortion,it just xzp has most serious one, the deformation is closest to the center,try compare to other phones. Other brands shoot  portrait  the head deformation will not be so close to the center. This is an indisputable fact. Different wide angle  problem,But still can be repaired by software.


Yes but that software is called Photoshop.

This is something that EVERY photographer knows about, it's simple physics, items closer to the lens look bigger, if a solid shape has one end closer then that end is enlarged in comparison to the other end.

You can't change this ever without serious image manipulation and cropping.

Sorry but you were told this on the original pictures, and I'm pretty sure that you're the only one out there that would want a heavily cropped image that takes ages to post process in order to correct bad photography practices.



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Message 788 of 838
12,999 Views
Message 788 of 838

Re: XZP camera has serious distortion issue

Thank you for solving the problem. This is my first Xperia and i really love it was only disappointed by the distortion. Now i can recommend this to everyone i know.

 

P.S. i wish someone replied in this thread earlier that they are already planning on a fix and not let this issue blow over.

Moderator
Message 789 of 838
12,989 Views
Message 789 of 838

Re: XZP camera has serious distortion issue


@timtam wrote:

Try compare to other phones. Other brands 


I did, long ago, you're words were along the lines of *it doesn't matter about other brands being same, I want what Sony promised"

 



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Moderator
Message 790 of 838
7,608 Views
Message 790 of 838

Re: XZP camera has serious distortion issue


@Stephmeister101 wrote:

Thank you for solving the problem. This is my first Xperia and i really love it was only disappointed by the distortion. Now i can recommend this to everyone i know.

 

P.S. i wish someone replied in this thread earlier that they are already planning on a fix and not let this issue blow over.


To be fair, it was tweeted ages ago but was ignored as confirmation of a correction



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