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Tips & Tricks

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XZ Premium DND Automatic Rules Problem

Visitor
Message 1 of 21
762 Views
Message 1 of 21

XZ Premium DND Automatic Rules Problem

"Do Not Disturb" "Automatic Rules" is not working for me.  I can setup a new automatic rule.  At the specified time it turns on.  However, it does not turn off at the specified time.  Anyone else have this problem?

 

e.g.:

Turns on a 11:00pm, (Works)

Turn off at 7:00am, (Fails).

 

 

20 REPLIES 20
Sony Xperia Support
Message 2 of 21
740 Views
Message 2 of 21

Re: XZ Premium DND Automatic Rules Problem

Hi @swampy747, welcome to the community.

 

For testing purposes can you please create a new rule to start in 1 minute and end in 2 minutes. See if it enables and disables, then do the same thing in safe mode and let me know what happened.


Official Sony Xperia Support Staff


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Visitor
Message 3 of 21
718 Views
Message 3 of 21

Re: XZ Premium DND Automatic Rules Problem

OK, I tried both with the same result.  In safe mode or regular mode.  A new rule that lasted five minutes.  Would enter DND mode but did not shut off at the appropriate time.

 

This must happen for everyone?

 

 

Message 4 of 21
714 Views
Message 4 of 21

Re: XZ Premium DND Automatic Rules Problem

Sure enough...I did the test as you asked. I set it for 4 minutes. It started right on time but did not turn off. So it appears as if I have the same problem. Too many issues are starting to crop up with this device. I am starting to believe that these things were not tested properly before going into production and now Sony has to play catch-up to try and patch all these bugs. I was really hoping I would not experience such things with a company as well known as Sony, but now my bubble has burst.

Sony, are you listening????? Angry Face

One time poster
Message 5 of 21
704 Views
Message 5 of 21

Re: XZ Premium DND Automatic Rules Problem

Just bought my XZ premium yesterday and, for me, this is a HUGE problem and absolutely not a "Try this, try that." issue. Fix it and quick, it is ridiculous that such a basic feature is not fuctioning correctly...on an $800 phone.

Talent
Message 6 of 21
699 Views
Message 6 of 21

Re: XZ Premium DND Automatic Rules Problem

I also noticed that several times, have to check if it's the same tomorrow morning. 

Learner
Message 7 of 21
683 Views
Message 7 of 21

Re: XZ Premium DND Automatic Rules Problem

It's obviously a bug, because I've never found this issue with other android phone. XZs is doing correctly with this function.

One time poster
Message 8 of 21
668 Views
Message 8 of 21

Re: XZ Premium DND Automatic Rules Problem

I have exactly the same issue, tried varius things to fix it but nothing works. Just wont auto disable it. Fix this asap!

Learner
Message 9 of 21
665 Views
Message 9 of 21

Re: XZ Premium DND Automatic Rules Problem


@Wrain wrote:

I have exactly the same issue, tried varius things to fix it but nothing works. Just wont auto disable it. Fix this asap!


 

Well, I have a quick fix for this issue, try set up alarm at the time you set Do not disturb to deactivated, and checked the last option in your automatic rule.

 

I've tried this and Do not disturb is deactivated at the time alarm goes off. 

Message 10 of 21
648 Views
Message 10 of 21

Re: XZ Premium DND Automatic Rules Problem

Well, I guess it's better than nothing.... for now.... but you will need some type of silent alarm if you don't want to hear anything when it turns off. Sony needs to get with the program here and get these issues fixed immediately! How can you continue to sell a phone that has major flaws and bugs galore? 

Sony, are you listening? People are just going to return them and get their money back and you will have a useless pile of phones that nobody wants. This will certainly affect the sales of any other new phones you may want to release as well! FIX IT!!!!!!