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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Wifi signal dropping

SOLVED
Enthusiast
Message 311 of 346
1,247 Views
Message 311 of 346

Re: Wifi signal dropping

Heard firmware 179 should fix this issue...anyone tried it yet?

Apprentice
Message 312 of 346
1,184 Views
Message 312 of 346

Re: Wifi signal dropping

47.1.A.12.179 still has this issue

Visitor
Message 313 of 346
1,040 Views
Message 313 of 346

Re: Wifi signal dropping

I am never buying another Sony phone. I have had nothing but problems. The Wifi on my phone barely works and I have to put weights on my charger cable to even get it to work. I'm never buying another Sony phone. What a piece of garbage!!

Learner
Message 314 of 346
854 Views
Message 314 of 346

Re: Wifi signal dropping

I have same issue. It's very annoying and embarrassing. I have xz1 android 8

47.1.A.12.205. Please solve this problem. This is my 4th xperia phone. I need reliable phone because I use it as computer for work. 

Inhabitant
Message 315 of 346
813 Views
Message 315 of 346

Re: Wifi signal dropping

I have this problem too 47.1.A.12.205 but only on this update and the one before that and its fixed for some period of time after restarting the phone otherwise wifi will connect but there will be no internet connection at all.

One time poster
Message 316 of 346
755 Views
Message 316 of 346

Re: Wifi signal dropping

I'm still having this issue on my xz premium, in fact it's gotten worse since update last week. Any chance of it being fixed soon? 

One time poster
Message 317 of 346
726 Views
Message 317 of 346

Re: Wifi signal dropping

Same problem since few weeks, xz premium. 

Highlighted
One time poster
Message 318 of 346
641 Views
Message 318 of 346

Re: Wifi signal dropping

Wifi seems to be getting worse with every update, it's practically unusable now on 47. 1.A.12.235, shows as full strength but just keeps disconnecting from the internet. Just over a month left on my warranty so I'm thinking of sending my Xz Premium back to Sony as it's clearly faulty and not fit for purposes under the consumer goods act. 

Apprentice
Message 319 of 346
622 Views
Message 319 of 346

Re: Wifi signal dropping

am facing the same problem after the latest update! am running
47. 1.A.12.235... it's annoying & am starting to hate SONY phones already because of WiFi issues, bad camera optimization & big bezels ...etc

Tragedy in life normally comes with betrayal and compromise, and trading on your integrity and not having dignity in life. That's really where failure comes.
One time poster
Message 320 of 346
574 Views
Message 320 of 346

Re: Wifi signal dropping

My XZ premium, and my mates, has trouble connecting, and staying connected to the higher 5G wifi channels as well as bluetooth (Although to a lessor degree than the 5G wifi). They seem fine on the lower wifi channels and 2.4g bandwidth. Hope this helps find a solution to this annoying problem.