Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2017-12-13 03:20 PM
I've seen some Pixel users in Google product forum reporting the cause of this WiFi issue is Security/Privacy apps.
If you have any of those, try to uninstall or disable them and see if things improve.
2017-12-25 05:24 PM
I can't believe that this issue was found half a year ago but still not fixed now. my XZ Premium will constantly lose connecttion to my 5GHz wifi in a few minutes. a reboot seems solved this but it just happen a few times in a day.
and on my Xperia z5 connected to the same wifi, this issue never appeared at the same time
2018-01-27 07:53 AM
Mobile is constantly dropping WiFi signal: seems to be a common issue judging by the number of messages here.
Usually restarting the phone gets it going again for a while but that really shouldn't be necessary on a phone that costs this much.
No other device has this issue, only the Sony phone.
Is there a fix available?
2018-01-28 07:44 AM
2018-02-08 06:31 PM - last edited on 2018-02-09 10:26 AM by alexdon
Estou tendo problemas com conexão WiFi, caindo toda hora.. Arruma isso Sony!!!! Meu S8+ nao cai.. So o XZ Premium que cai
I am having problems with WiFi connection, falling all the time ..
Get that Sony !!!!
My S8 + does not fall ..
Only the XZ Premium that falls
2018-02-09 01:36 PM - edited 2018-02-15 12:10 PM
You might experience that your phone sometimes loses the Wi-Fi connection and you need to restart the phone to get it reconnected. This is known and will be improved in the next software release. The affected software versions are 47.1.A.12.34 or earlier on Android 8.0.
However, please note that software updates are released at different times depending on the operator, market, region or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device. In addition, network operators and specific markets may choose not to use the updates for specific models.
Update: Thank you for all the feedback! We understand that the improvements we introduced did not resolve the behavior for everyone.
We will keep investigating in order to provide further improvements.
2018-02-11 09:04 PM
When will this problem going to be fixed for those devices. This is so frustrating to deal with. Any ideas on specific date?