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WarrantytimeService message following update to oreo

SOLVED
Visitor
Message 1 of 23
6,769 Views
Message 1 of 23

WarrantytimeService message following update to oreo

I just noticed that there is permanent message saying 'WarrantytimeService', appearing on the top left corner of my screen following an update to Oreo. I cant get rid of it nor does it do anything when you press it. Has anyone seen this before and knows what to do with it? Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
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Sony Xperia Support
Message 8 of 23
12,400 Views
Message 8 of 23

Re: WarrantytimeService message following update to oreo

Hi Everyone,

After updating your Xperia XZ Premium to Android 8.0 (Oreo), you may notice a notification that reads "WarrantytimeService". We are aware of this behavior and it will be fixed in an upcoming software release.


However, please note that software updates are released at different times depending on the operator, market, region or country. Therefore, I am not able to give you an exact date for when a specific update will be available for your device. In addition, network operators and specific markets may choose not to use the updates for specific models.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

22 REPLIES
One time poster
Message 2 of 23
6,720 Views
Message 2 of 23

Re: WarrantytimeService message following update to oreo

me too mate not a clue what it is but its really annoying

Emperor
Message 3 of 23
6,712 Views
Message 3 of 23

Re: WarrantytimeService message following update to oreo

@Tfox @ryandt

 

could you post screenshots of the issue? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 4 of 23
6,652 Views
Message 4 of 23

Re: WarrantytimeService message following update to oreo

It is very annoying, the only way I have managed to not appear is to force to close the application, but when restarting it reappears.

Screenshot_20171113-172959.png

 

 

 

Moderator
Message 5 of 23
6,624 Views
Message 5 of 23

Re: WarrantytimeService message following update to oreo

@otif

What app did you disable to make it go off temporarily?

 

@Tfox

@ryandt

Do you guys have the single or dual-SIM variant of XZP?



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

One time poster
Message 6 of 23
6,615 Views
Message 6 of 23

Re: WarrantytimeService message following update to oreo

Same issue here exactly. I got the dual SIM version. 

Learner
Message 7 of 23
6,592 Views
Message 7 of 23

Re: WarrantytimeService message following update to oreo

I also have this error on my phone.

 

NOTE: phone is 100% stock, never been rooted or attempted or anything.

 

I made a quick video showing the notification and that it seems to be related to google apps / work profile account. Once I remove the work account the error goes away.

 

https://youtu.be/xP3ULyeKJwQ

 

If anyone knows how to fix this, that would be great, thanks.

UPDATE: 12/24/17 - Latest update has finally fixed this! No more notification. UPDATE: Thanks to Metatheist - If you go to Settings - Apps - then the 3 dots at the top right corner and select "show system". This will display ALL APPS including the WarrantyTimeService. This will allow you to "Force
Highlighted
Sony Xperia Support
Message 8 of 23
12,401 Views
Message 8 of 23

Re: WarrantytimeService message following update to oreo

Hi Everyone,

After updating your Xperia XZ Premium to Android 8.0 (Oreo), you may notice a notification that reads "WarrantytimeService". We are aware of this behavior and it will be fixed in an upcoming software release.


However, please note that software updates are released at different times depending on the operator, market, region or country. Therefore, I am not able to give you an exact date for when a specific update will be available for your device. In addition, network operators and specific markets may choose not to use the updates for specific models.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Message 9 of 23
6,230 Views
Message 9 of 23

Constant, non-removable "WarrantytimeService" notification in Work Mode

When Work Mode is switched on, I have a persistant "WarrantytimeService" notification whenever i'm using Work Mode on Android 8.0. I can't remove or disable it by changing the notification settings. 

 

On my XZ1, this problem does not occur. 

 

Will there be a fix for this on the XZ Premium?

Moderator
Message 10 of 23
6,213 Views
Message 10 of 23

Re: Constant, non-removable "WarrantytimeService" notification in Work Mode

The post above yours indicates it will be fixed, yes.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.