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Unable to mouth USB - missing in settings

Commissioner
Message 1 of 6
Message 1 of 6

Unable to mouth USB - missing in settings

Hi. I'm unable to connect my USB to Xperia XZP. There's missing feature in settings to search/detect for USB (according this manual https://support.sonymobile.com/gb/xperiaxz/userguide/connecting-your-device-to-usb-peripherals/). What should I do. I've tried software repair, but it is still missing...Screenshot_20170917-201429.png

 

 

 


:loop; start "" %0; goto loop
5 REPLIES
Enthusiast
Message 2 of 6
Message 2 of 6

Re: Unable to mouth USB - missing in settings

Have you tried making sure the charging port isn't dirty?

 

I had same problem and I cleaned charging port with a toothpick and it fixed the issue.

Highlighted
Commissioner
Message 3 of 6
Message 3 of 6

Re: Unable to mouth USB - missing in settings

It doesn't work since out-of-box (week ago). And even if the port was dirty, there still should option search for usb device in phone settings, but it's missing...


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Sony Xperia Support
Message 4 of 6
Message 4 of 6

Re: Unable to mouth USB - missing in settings

Some firmware versions may differ to yours.

 

Try enabling USB Debugging mode in developer options.

 

To enable developer options:

  1. From your Home screen, tap the Application screen icon.
  2. Find and tap Settings > About phone.
  3. Tap Build number until the message You are now a developer appears.

Once developer options are enabled, go back to Settings, go in to Developer Options, and enable USB debugging.


sony_sign_logo.png - Official Sony Xperia Support Staff


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Commissioner
Message 5 of 6
Message 5 of 6

Re: Unable to mouth USB - missing in settings

I have XZ Premium Dual Central Europe 1

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Pioneer
Message 6 of 6
Message 6 of 6

Re: Unable to mouth USB - missing in settings

USB storage is mounted automatically when you connect it while the screen is on. Also note that USB storage is blocked by a sony's stupid security policy if your SD card is encrypted (you'll see a notification in this case). If you don't see anything, then there may be an unsupported filesystem.