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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Touch screen problem, I reproduced! Twice! Problem exists on Oreo!

Emperor
Message 21 of 26
334 Views
Message 21 of 26

Re: Touch screen problem, I reproduced!

@ztcontrol

 

Could you record the videos I've requested? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Adviser
Message 22 of 26
328 Views
Message 22 of 26

Re: Touch screen problem, I reproduced!

Message 19 of 21 is the video, isn't it?

Message 23 of 26
289 Views
Message 23 of 26

Re: Touch screen problem, I reproduced!

@ztcontroldoes it affect your regular usage in any way, for example during texting, playing games or browsing the web? because while a similar thing happens for me, the touchscreen works flawlessly outside of the test.

Adviser
Message 24 of 26
277 Views
Message 24 of 26

Re: Touch screen problem, I reproduced!

najodleglejszy

excuse me,how to @ someone here?

 

answer is Yes,

when scrolling screen,typing, playing music game ,almost everywhere i need to touch fast

Adept
Message 25 of 26
267 Views
Message 25 of 26

Re: Touch screen problem, I reproduced!

Yes you are right. I noticed the same. And the problem has become worse after oreo update. Does anyone know is the same problem persists in xz1 or not?

Adviser
Message 26 of 26
259 Views
Message 26 of 26

Re: Touch screen problem, I reproduced!

i have returned the 2nd one, bye guys, bye sony.