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Screen display issues

SOLVED
Learner
Message 1 of 4
573 Views
Message 1 of 4

Screen display issues

Have a permanent line across top of display like a row of unused pixels. Also often, but not all the time, have a 'ghost' image of remains on screen when scrolling to a new part of the content, stays there. Finally, sometimes the display simply has noise like fuzzy bands running down the screen. Anyone else have this. Is there a fix or is my device simply broken?

1 ACCEPTED SOLUTION

Accepted Solutions
Learner
Message 4 of 4
734 Views
Message 4 of 4

Re: Screen display issues

Turns out to be a faulty screen. Amazon replaced without any quibbles. Thanks for responding.

3 REPLIES 3
Forum Legend
Message 2 of 4
567 Views
Message 2 of 4

Re: Screen display issues

this seems to be a hardware problem,. but lets make sure it isn;t caused by sofware

 

try to run Xperia Diagnostics. settings>about phone

boot to safe mode

try to perform software repair using Xperia Companion

 

if the problems exists still. you have to send your device to your local service center Local support


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Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
Highlighted
Talent
Message 3 of 4
557 Views
Message 3 of 4

Re: Screen display issues

I have ghosting on my new Xzs as well. Changed it for a new one, that has the same problem. So maybe it is very comon, but not everybody has noticed it yet...

Learner
Message 4 of 4
735 Views
Message 4 of 4

Re: Screen display issues

Turns out to be a faulty screen. Amazon replaced without any quibbles. Thanks for responding.