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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Quick questions, quick replies; ask anything about the XZ Premium!

Pioneer
Message 431 of 490
554 Views
Message 431 of 490

Re: Quick questions, quick replies; ask anything about the XZ Premium!

Hi @PuppyRyan;

 

Try press hold on empty space of home screen>settings >turn off "swipe up with finger".

Enthusiast
Message 432 of 490
553 Views
Message 432 of 490

Bug

XZP connect to dualshock4 delay every 4 or 5  seconds

It only happens on Oreo and Pie system

On Nougat is normal

Almost all XZP have the same problem

Please fix it quickly

https://youtu.be/BUijx4TMw9U

Adviser
Message 433 of 490
500 Views
Message 433 of 490

Re: Quick questions, quick replies; ask anything about the XZ Premium!

Hey, When I try text a message/video to someone it says:
Could not send. Tap to try again.

On my old Xperia Z I had to click an option 'Internet Settings' and connect to a Network. 
What can i do to fix/be able to text pictures?

Please reply ASAP.

Pioneer
Message 434 of 490
477 Views
Message 434 of 490

Re: Quick questions, quick replies; ask anything about the XZ Premium!


@PuppyRyan wrote:

Hey, When I try text a message/video to someone it says:
Could not send. Tap to try again.

On my old Xperia Z I had to click an option 'Internet Settings' and connect to a Network. 
What can i do to fix/be able to text pictures?

Please reply ASAP.


Hi @PuppyRyan;

 

Try going to settings>Network and internet>Internet Settings>Download settings.

One time poster
Message 435 of 490
468 Views
Message 435 of 490

Re: Quick questions, quick replies; ask anything about the XZ Premium!

Hello i am from Lebanon. My xperia xz premium still on oreo android. When sony will send android pie to my xz premium? 

One time poster
Message 436 of 490
432 Views
Message 436 of 490

Re: Quick questions, quick replies; ask anything about the XZ Premium!

Still No update for my phone (Xz premium dual) since September 🤦‍♂️😑

Talent
Message 437 of 490
426 Views
Message 437 of 490

Re: Quick questions, quick replies; ask anything about the XZ Premium!

Hey bro you must be happy if you have android 8, because pie has few bad issues :/ (i have also dual). But other things are really brilliant 👍 ♥ 

Learner
Message 438 of 490
383 Views
Message 438 of 490

Re: Quick questions, quick replies; ask anything about the XZ Premium!

Hello,

 

I am from Egypt and i didn't get the update to android 9 till now. When shall I receive it? And why it is late?

 

Thanks

Pioneer
Message 439 of 490
371 Views
Message 439 of 490

Re: Quick questions, quick replies; ask anything about the XZ Premium!

Hi @ayman_1988m1

Updates are available at different times in different regions.

Best option is to wait a while.


who knows knows
who doesn't doesn't
Adviser
Message 440 of 490
365 Views
Message 440 of 490

Re: Quick questions, quick replies; ask anything about the XZ Premium!

Hi, thanks for trying to help but I don't see 'Internet Settings' in Network and Internet. Anything else that could help me?

@NunoSEN2