Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2019-01-15 11:42 AM
I already set my internet settings about a week ago after my Mobile data was not working. Even with those, I have not been able to 'Download internet settings' Or Send Pictures in my text messages (The main reason I needed help)
By tagging I mean saying @NunoSEN2 or @PuppyRyan, Because the tag remains grey in my perspective and I don't think you are getting alerted when I say @NunoSEN2
2019-01-15 11:58 AM
In that case I don't know what else you can do besides a software repair with Xperia Companion because you should have the Download Internet Settings option and if the internet settings are correct you should have mobile data.
Regarding the tag option I suppose it is only available for the Pioneers.
2019-01-17 01:18 AM
Hi, I just simply forgot my password, how can I recover it without erasing my data?
2019-01-17 05:03 AM - edited 2019-01-17 05:04 AM
Can I use different brand of flip case?? Will it work like the flip case for XZP by Sony??
2019-01-20 02:52 PM
Where can I find the Sony store app, I am trying to get my phone to control my Sony Soundbar. Any advice would be much appreciated. Thanks!
2019-01-31 04:22 AM
I updated my XZ premium for Android version 9.0 (pie) and my display changed to a X-ray like screen.
Its difficult to read images appear too bright.
Its definitely some kind of software update problem. How can I fix this?
2019-01-31 07:01 AM
the wifi calling option it does not appear in XZ premium Sony I try to call support many times no one can help do you have idea about that
2019-01-31 11:42 AM
Hi @khaledismael ;
For WiFi calling (VoWiFi) your phone might need an operator costumized software, please read this:https://support.sonymobile.com/global-en/xperiaxzpremium/faq/wifi-&-connectivity/801930746ffcf563015...
2019-01-31 02:33 PM
thanks for your help but as I follow the steps I didn't find wifi calling option in my phone