Quick questions, quick replies; ask anything about the XZ Premium!

[PuppyRyan]

I already set my internet settings about a week ago after my Mobile data was not working. Even with those, I have not been able to 'Download internet settings' Or Send Pictures in my text messages (The main reason I needed help)

By tagging I mean saying @NunoSEN2 or @PuppyRyan, Because the tag remains grey in my perspective and I don't think you are getting alerted when I say @NunoSEN2

[NunoSEN2]

@PuppyRyan;

In that case I don't know what else you can do besides a software repair with Xperia Companion because you should have the Download Internet Settings option and if the internet settings are correct you should have mobile data.

Regarding the tag option I suppose it is only available for the Pioneers.

[hakone]

Hi, I just simply forgot my password, how can I recover it without erasing my data? 

[JrNarvaez]

Can I use different brand of flip case?? Will it work like the flip case for XZP by Sony??

[Ruprect]

Where can I find the Sony store app, I am trying to get my phone to control my Sony Soundbar. Any advice would be much appreciated. Thanks!

[Sach9]

I updated my XZ premium for Android version 9.0 (pie) and my display changed to a X-ray like screen.

Its difficult to read images appear too bright.

Its definitely some kind of software update problem. How can I fix this? 

[khaledismael]

the wifi calling option it does not appear in XZ premium Sony I try to call support many times no one can help do you have idea about that 

[NunoSEN2]

Hi @Sach9 ;

Have you tried simply restarting the phone? (preferably in a dark enviroment).

[NunoSEN2]

Hi @khaledismael ;

For WiFi calling (VoWiFi) your phone might need an operator costumized software, please read this:https://support.sonymobile.com/global-en/xperiaxzpremium/faq/wifi-&-connectivity/801930746ffcf563015...

[khaledismael]

thanks for your help but as I follow the steps I didn't find wifi calling option in my phone