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Quick charge cable broke

One time poster
Message 1 of 4
Message 1 of 4

Quick charge cable broke

My quick charge cable for my xz premium has broke at the point where it enters the usb-c connection for the phone. Has anyone else experienced this? 

Sony Xperia Support
Message 2 of 4
Message 2 of 4

Re: Quick charge cable broke

Hi @Slimchris,


Welcome to the community,


I am sorry to hear about this Slightly frowning Face


If you feel this seems to be a defect with the USB cable then I suggest speaking with Sony Mobile Customer Care within your region, they should be able to help.


You can use my signature below to find contact details for them.


Let me know how you get on.


Official Sony Xperia Support Staff

If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Message 3 of 4
Message 3 of 4

Re: Quick charge cable broke

I always buy a braided kevlar Anker cables as soon as i get a new phone.


They just last longer and have excellent customer service if anything goes wrong - lifetime guarantee & send replacements in 48hrs.



Message 4 of 4
Message 4 of 4

Re: Quick charge cable broke

@Andyben totally agree, purchased one 3 weeks ago......fantastic quality & guarantee/aftersales service Smiling Face with Sunglasses