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2017-10-28 10:36 PM
Same issue here, even tried looking at the sensor using another camera to see if IR is emmitted (it's not emmitting)
G8142 dual SIM
2017-10-28 10:52 PM
Ok, it seems that it may be duals that are affected then.
I've escalated this and will add that it is dual users that are reporting the issue.
Hopefully this will speed up the investigation and you will get resolution sooner.
Thanks again for all your feedback on this.
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2017-10-29 08:09 AM - edited 2017-10-29 08:10 AM
Im trying this and trying repair software in Xperia Companion.
Sensors still not working.
I think this need a update patch from Sony.
Camera images are very poor.
Please fix that fast. This is PREMIUM device with non working camera!
2017-10-29 12:18 PM - edited 2017-10-29 12:24 PM
G8141 works, but I did xc repair and didn't tested before...
2017-10-29 12:30 PM
yes i have the same issue about RGBC-IR and TOF sensor i hope the the next update 8.1 patch will resolved this issue.