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Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

SOLVED
Learner
Message 41 of 83
910 Views
Message 41 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

Mine has same error 

Learner
Message 42 of 83
883 Views
Message 42 of 83

Re: The topic about RGBC-IR and ToF sensor bug on Oreo disappeared.

 Same issue here, even tried looking at the sensor using another camera to see if IR is emmitted (it's not emmitting)
G8142 dual SIM 

Moderator
Message 43 of 83
880 Views
Message 43 of 83

Re: The topic about RGBC-IR and ToF sensor bug on Oreo disappeared.

Ok, it seems that it may be duals that are affected then.

I've escalated this and will add that it is dual users that are reporting the issue.

Hopefully this will speed up the investigation and you will get resolution sooner.

Thanks again for all your feedback on this.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Message 44 of 83
887 Views
Message 44 of 83

Re: Resolve almost all Oreo bugs


@Inerent wrote:

Backup your data and factory reset after Oreo update!

Thats it! 


what about RGBC-IR and ToF sensor. do they work? 

Talent
Message 45 of 83
885 Views
Message 45 of 83

Re: Resolve almost all Oreo bugs

How to check that? 

Inhabitant
Message 46 of 83
856 Views
Message 46 of 83

Re: Resolve almost all Oreo bugs

*#*#7378423#*#*

Highlighted
Visitor
Message 47 of 83
810 Views
Message 47 of 83

Re: Resolve almost all Oreo bugs

Im trying this and trying repair software in Xperia Companion.

 

Sensors still not working.

 

I think this need a update patch from Sony.

 

Camera images are very poor.

Please fix that fast. This is PREMIUM device with non working camera!

 

Talent
Message 48 of 83
759 Views
Message 48 of 83

Re: Resolve almost all Oreo bugs

G8141 works, but I did xc repair and didn't tested before... 

 

Learner
Message 49 of 83
752 Views
Message 49 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

yes i have the same issue about RGBC-IR and TOF sensor i hope the the next update 8.1 patch will resolved this issue.

Learner
Message 50 of 83
746 Views
Message 50 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

nothing happen still the same.