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Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

SOLVED
Inhabitant
Message 31 of 83
1,237 Views
Message 31 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

G8141 here, CE1 Customization, version 47. 1.A.3. 254. No problem here, the sensors are working as they should. I cleared the cache by hard resetting the phone before testing though, so I don't know if they worked before that, only that they work now. 

Message 32 of 83
1,152 Views
Message 32 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

any updates from sony on these issues or silent? 

Moderator
Message 33 of 83
1,120 Views
Message 33 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

@angrysonyfan

A little patience, the update landed just 2 days ago. If you have the same issue just report it with some details like your phone model/variant and software customization, this way you can be more helpful towards the issue.



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Highlighted
Message 34 of 83
1,108 Views
Message 34 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update


@Quester wrote:

@angrysonyfan

A little patience, the update landed just 2 days ago. If you have the same issue just report it with some details like your phone model/variant and software customization, this way you can be more helpful towards the issue.


i mean to say sony software team aware of this. hw i can hv  patience  before  camera distortion and now poor camera  focus. this u what u get with premium devices? 

Learner
Message 35 of 83
1,088 Views
Message 35 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

I have same issue after use xperia compnion software repair.

G8142(Customized HK)

Inhabitant
Message 36 of 83
1,073 Views
Message 36 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

mine too not working

 

dual sim G8142

Visitor
Message 37 of 83
897 Views
Message 37 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

Dual sim G8142

CE1 customization

 

Not working after Oreo update. 

 

 

Learner
Message 38 of 83
829 Views
Message 38 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

Yes, no problem on Single SiM Version, but on Dual SIM all users have this same problems. Could Sony to fix quickly this problem please?

Inhabitant
Message 39 of 83
731 Views
Message 39 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

Yeah, same issue here on G8142. THis bug and adaptive brightness are only two annoying things in Oreo. Generally it is great experience and I find it even snappier than Nougat. Only getting used to new Settings will take some time, but it is fine for me Slightly smiling Face

Inhabitant
Message 40 of 83
669 Views
Message 40 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

Seems to be a problem to All Duel SIM Oreo

 

I have the same problem.