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Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

SOLVED
One time poster
Message 21 of 83
1,328 Views
Message 21 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

me too hk version G8142

 

Moderator
Message 22 of 83
1,325 Views
Message 22 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

Does anyone with a single sim unit see the same values returned?

Thanks for all the feedback too guys. 



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Learner
Message 23 of 83
1,318 Views
Message 23 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

I tested mine and are both fine. G8141 / Single Sim. 8.0 Customized GR. 

Adept
Message 24 of 83
1,303 Views
Message 24 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

Single sim perfectly fine here

One time poster
Message 25 of 83
1,275 Views
Message 25 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

I have same issue
(G8142 , Customized AE )

Learner
Message 26 of 83
1,267 Views
Message 26 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

I have same issue

G8142 ,use xperia compnion upgrade to 8.0

Highlighted
Adviser
Message 27 of 83
1,253 Views
Message 27 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

 


@uliwooly wrote:

@Chris_Huang @minhtrism

 

your topic was NOT deleted, there were techinical issues that prevented users from seeing the thread and/or reply to it, including myself, it has been sorted out now. 

 

 


1. The original topic was  post by other user, not me. But when I try to reply it, the topic get DISAPPEARED. So I post this topic again. 

 

2. "techinical issues that prevented users from seeing the thread and/or reply to it" = someone HIDE the topic, right?

Enthusiast
Message 28 of 83
1,254 Views
Message 28 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

Seems like this is only affecting the dual SIM version.

Mine is Australian single SIM version and it works perfectly fine for now.

TKY
One time poster
Message 29 of 83
1,223 Views
Message 29 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

I have the same issue as well.

G8142 dual SIM variant (Hong Kong), updated via OTA.

Moderator
Message 30 of 83
1,156 Views
Message 30 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update


@Chris_Huang wrote:

  

2. "techinical issues that prevented users from seeing the thread and/or reply to it" = someone HIDE the topic, right?


@Chris_Huang

No, not right. Technical issues mean technical issues, and they were fixed almost as soon as it was discovered.



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Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.