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Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

SOLVED
Adept
Message 10 of 83
1,346 Views
Message 10 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

In addition: Did you flash Oreo manually or did you update OTA?

Highlighted
Message 11 of 83
1,342 Views
Message 11 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

dual sim

 

Adept
Message 12 of 83
1,342 Views
Message 12 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

Updated via OTA

One time poster
Message 13 of 83
1,311 Views
Message 13 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

 not work 

G8142 ,use xperia compnion repaied to 8.0

Adept
Message 14 of 83
1,292 Views
Message 14 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

Up?

Pioneer
Message 15 of 83
1,282 Views
Message 15 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

Same problem.

G8142 (Dual SIM) updated OTA, Customized MM.

Learner
Message 17 of 83
1,261 Views
Message 17 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update


Screenshot_20171026-230020.png

 

Screenshot_20171026-230028.png

 

Screenshot_20171026-230037.png

 

Screenshot_20171026-230044.png

 

 

Me too,it happen in my dual SIM version G8142 hk version

Adviser
Message 18 of 83
1,240 Views
Message 18 of 83

Re: The topic about RGBC-IR and ToF sensor bug on Oreo disappeared.

My device is G8142 TW version.Got this bug, too.

 

By the way, many users in China Mainland, Taiwan and Hong Kong have focus on that. 

 

Fix it soon and do NOT delete(or hide) any topics, please.

Emperor
Message 19 of 83
1,203 Views
Message 19 of 83

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

@Chris_Huang @minhtrism

 

your topic was NOT deleted, there were techinical issues that prevented users from seeing the thread and/or reply to it, including myself, it has been sorted out now. 

 

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 20 of 83
1,203 Views
Message 20 of 83

Re: The topic about RGBC-IR and ToF sensor bug on Oreo disappeared.

@Chris_Huang @minhtrism

 

No one removed nor hide the topic, next time, check your profile so you can access your past posts, no one is trying to hide anything, keep it constructive and friendly.

 

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)