account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Phone won't swipe between home screens

One time poster
Message 1 of 3
445 Views
Message 1 of 3

Phone won't swipe between home screens

The phone registers my touch, and unlocks, but it's stuck on my middle homescreen when trying to swipe left/right to switch between home screens. Pressing the apps-button, or opening an app returns the phone to normal. This happens randomly.

 

Any ideas?

 

https://www.youtube.com/watch?v=SPb4Ng8tHXw

2 REPLIES 2
Highlighted
Message 2 of 3
400 Views
Message 2 of 3

Re: Phone won't swipe between home screens

I have been having the exact same problem with my XZ1 since I got the 47.2.A.45 update yesterday.  Have you had any luck resolving the problem?  

Visitor
Message 3 of 3
277 Views
Message 3 of 3

Re: Phone won't swipe between home screens

I have the exact same issue.

Quite sure its must be a software bug.