account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Phone does not charge fast

Apprentice
Message 1 of 2
759 Views
Message 1 of 2

Phone does not charge fast

Hi, my phone does not charge fast at all I've tried switching it off and see if it charges faster. I have tried ultra stamina mode. But the phone won't go past 15% battery charge. 😵🤔

1 REPLY 1
Highlighted
Unregistered user
Not applicable
Message 2 of 2
698 Views
Message 2 of 2

Re: Phone does not charge fast

1. Is it getting hot while charging? Beyond a certain temperature the charging will slow down automatically with modern models of chargers.

 

2. Try draining the battery to below 10%. (maybe 7-8%). Then start charging again - to check if it comes back to 15% and gets stuck there or goes beyond. This is to check the internal hysteresis loop memory imprint.

 

3. Since how long are you having this problem? Also which region?