account arrowhead-down arrowhead-up cart mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

My phone has a green light but won't switch on this morning. I have tried the quick reset.

One time poster
Message 1 of 4
233 Views
Message 1 of 4

My phone has a green light but won't switch on this morning. I have tried the quick reset.

I have tried the quick resst but this hasn't worked.

3 REPLIES 3
Message 2 of 4
213 Views
Message 2 of 4

Re: My phone has a green light but won't switch on this morning. I have tried the quick reset.

Hi @jenny15 

 

So sorry to know that :/
The phone is unresponsive, is that it?

 

Are you able to turn off the device without the SIM card and/or memory card?

_______________
Diogo Simões

This is a user-based global forum. So please, write in english! By doing so, it can be well received and monitored.
If the problem is solved, mark it as a solution so others can know Grinning Face
Visitor
Message 3 of 4
141 Views
Message 3 of 4

Re: My phone has a green light but won't switch on this morning. I have tried the quick reset.

me too

Message 4 of 4
95 Views
Message 4 of 4

Re: My phone has a green light but won't switch on this morning. I have tried the quick reset.

Hi @marceloh and @jenny15 

 

Does the problem persist? 

 

_______________
Diogo Simões

This is a user-based global forum. So please, write in english! By doing so, it can be well received and monitored.
If the problem is solved, mark it as a solution so others can know Grinning Face