Explore the world of Sony Apps and Services.
Let your creativity run wild
Your ticket to the biggest hits and hottest shows
User guide, troubleshooting, and more.
Update and repair your Xperia software
Get the latest software version.
Accidents happen, let us help you.
Learn more about your local recycling options.
Chat, Email, Phone, and Forum.
Sony Mobile Communications
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
Anyone know how to do this on an xz premium? I have checked my router and have both channels available. I need to connect to 2.4g so can connect to a baby monitor through an app. Doesn't run on 5g channel which I wish I knew before I bought it
The best choice is to switch off the 5G on your router.
Possibly even the 2.4G will be stronger afterwards.
You can test that with WiFiAnalyzer (open source), the one that asks the minimum permissons on your device.
Check signal strength of 2.4G before and after switching off 5G if you're curious.
The other choice is to goto settings->wifi->cogwheel->saved networks
Then tap on your 5G and tap forget.
Your phone cannot connect to 5G afterwards because it doesn't know the password.
It will choose 2.4G