account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

Locked out of phone

Adviser
Message 1 of 4
1,268 Views
Message 1 of 4

Locked out of phone

I was changing my Xperia XZ Premium's pattern lock earlier today and when I turned off my phone and tried to unlock it, I forgot my pattern. My phone died and when I turn it on I'm stuck on the black screen with a "Insert your pattern to start Android". I Really don't want to Reset my Phone, any ways I can change my Pattern or unlock my phone?

3 REPLIES 3
Emperor
Message 2 of 4
1,267 Views
Message 2 of 4

Re: Locked out of phone

@PuppyRyan 

 

I'm sorry to hear that but there isn't a way to do so, my suggestion, keep trying to remember




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Adviser
Message 3 of 4
1,258 Views
Message 3 of 4

Re: Locked out of phone

For some reason my phone is out of the black screen that appears after you restart it, but I still forgot my pattern, I am currently on my home screen and wondering if that opens up more solutions.

Highlighted
Emperor
Message 4 of 4
1,255 Views
Message 4 of 4

Re: Locked out of phone

@PuppyRyan 

 

Not anymore, android device manager was an option but not anymore 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)