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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

LOW in call volume problem !!!

SOLVED
Message 1 of 9
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Message 1 of 9

LOW in call volume problem !!!

I have one xperia xz premium and now starts this problem, when i call someone and put in the speakers show very low volume, and i cant hear properly, someone can help me? 

1 ACCEPTED SOLUTION

Accepted Solutions
Message 7 of 9
3,564 Views
Message 7 of 9

Re: LOW in call volume problem !!!

@helikacarvalho did you peel off the protective plastic layer on the screen that comes with the device? I'm only asking because some time ago someone didn't remove it and it covered the speakers, causing the speakers to sound muffled...

8 REPLIES 8
Emperor
Message 2 of 9
3,048 Views
Message 2 of 9

Re: LOW in call volume problem !!!

@helikacarvalho

 

just to clarify the low volume it's only with loudspeaker but with the ear-speaker it's fine?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 3 of 9
3,046 Views
Message 3 of 9

Re: LOW in call volume problem !!!

Yes, the loudspeaker is very low, bu when im watch videos on YouTube the speakers its normal, just the loudspeakers on calls

Emperor
Message 4 of 9
3,042 Views
Message 4 of 9

Re: LOW in call volume problem !!!

@helikacarvalho

 

That's quite odd, could you test your phone in >>> safe mode and report back?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 5 of 9
3,033 Views
Message 5 of 9

Re: LOW in call volume problem !!!

Same problem, i dont know how to fix

Message 6 of 9
3,007 Views
Message 6 of 9

Re: LOW in call volume problem !!!

its either you didnt turn the volume up or the other person's phone fault.



Sony XZ Premium,Samsung S9 Plus and iPhone X.
MDR-Z1R,ATH-MSR7 and V-Moda Crossfade Wireless.
Message 7 of 9
3,565 Views
Message 7 of 9

Re: LOW in call volume problem !!!

@helikacarvalho did you peel off the protective plastic layer on the screen that comes with the device? I'm only asking because some time ago someone didn't remove it and it covered the speakers, causing the speakers to sound muffled...

Message 8 of 9
2,994 Views
Message 8 of 9

Re: LOW in call volume problem !!!

I did, i had to peel the plastic inside the screen.. Maybe the plastic glued some how

One time poster
Message 9 of 9
390 Views
Message 9 of 9

Re: LOW in call volume problem !!!

I have the same problem. I have checked all my settings, but when someone calls me, or I call someone, I can hardley hear them, my volume is up to maximum, but still I can't hear them. Have you found any help on this issue?