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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Back Cover shattered

One time poster
Message 1 of 7
467 Views
Message 1 of 7

Back Cover shattered

Hello,

I just shattered the back of my Xz Premium.

How much does a change cost and how long does it take?

Thank you.

6 REPLIES 6
Moderator
Message 2 of 7
466 Views
Message 2 of 7

Re: Back Cover shattered

@Xperiauser4

 

Sorry to hear about your phone. Such questions are best answered by your Local support, use the link to find the best contact option for you. 



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Talent
Message 3 of 7
453 Views
Message 3 of 7

Re: Back Cover shattered

If you find out what it would cost to fix, could you share it with us? Thanks!

Highlighted
Adept
Message 4 of 7
450 Views
Message 4 of 7

Re: Back Cover shattered

Talent
Message 5 of 7
444 Views
Message 5 of 7

Re: Back Cover shattered

Covers in general aren't at all that expensive. But keep in mind that your phone will NOT be waterproof anymore. Not to mention that not everyone is qualified to open such a device.

Other than that, your warranty is void the moment you pry the phone open.

Enthusiast
Message 6 of 7
389 Views
Message 6 of 7

Re: Back Cover shattered

Had same issue with Z5P and now XZP.

 

If you take time to really clean the old case up, and use correct taping on the replacement it's as "waterproof" as it was before ie not really.

Enthusiast
Message 7 of 7
388 Views
Message 7 of 7

Re: Back Cover shattered

Just take care peeling off the NFC chip and replacing it in the correct position and you'll be fine.