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App my xperia

Visitor
Message 1 of 7
1,425 Views
Message 1 of 7

App my xperia

No puedo encontrar esa aplicación en mi teléfono y estoy seguro de que no la he borrado 

I can not find that app on my phone and I'm sure I have not deleted it

 

GT

6 REPLIES
Sony Xperia Support
Message 2 of 7
1,399 Views
Message 2 of 7

Re: App my xperia

Hi @Zombie01, welcome to our forum!

Your question has been translated to English as this is an international forum.

The my Xperia service and Protection by my Xperia are discontinued starting from Xperia XZ Premium, that is why you can't find the service in the settings menu of your device.

You can instead use the Google app/service called "Find My Device" to for example, remotely lock and/or wipe your device.

I hope that helps! smile happy


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Pioneer
Message 3 of 7
1,375 Views
Message 3 of 7

Re: App my xperia

@Jonas

Any idea why it has discontinued?

(Stopped,dropped, abandoned)


who knows knows
who doesn't doesn't
Message 4 of 7
1,372 Views
Message 4 of 7

Re: App my xperia

@Strampkeprobably in order to trim some fat from the software and cut the costs of support. no need to continue developing it, maintaining the servers etc. when Google's Find My Device does the same thing ¯\_(ツ)_/¯

Highlighted
Sony Xperia Support
Message 5 of 7
1,266 Views
Message 5 of 7

Re: App my xperia

Hi @Strampke,

I'm afraid that I don't have any information to as why this service was been discontinued, however as of  January 17, 2018, the my Xperia web service has also been discontinued and you will now be redirected to the Find My Device web service instead.

I understand that is not the answer you were looking for, but it's the information I have available! smile happy


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Pioneer
Message 6 of 7
1,255 Views
Message 6 of 7

Re: App my xperia

Reliable information, whether it's good or bad, is good information.

Despite the loss you make customers happy.

Example:

Dutch post service has gradually degraded services.

It published advertisements in which people were informed that it would be better in the future.

And us consumers?

We accepted it!

 

Why?

Because we were informed.

Half of the customers believed the rubbish, the other half accepted it.

 

Information, good or bad, is best.

 

 


who knows knows
who doesn't doesn't
Sony Xperia Support
Message 7 of 7
686 Views
Message 7 of 7

Re: App my xperia

@Strampke, you are absolutely correct! smile happy

Have a great weekend!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.