Explore the world of Sony Apps and Services.
Let your creativity run wild
Your ticket to the biggest hits and hottest shows
User guide, troubleshooting, and more.
Update and repair your Xperia software
Get the latest software version.
Accidents happen, let us help you.
Learn more about your local recycling options.
Chat, Email, Phone, and Forum.
Sony Mobile Communications
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
Hi, I am using XA2 H4113 dual sim version, and still stuck on March 1st 2018 security update, and as anyone can see the build number is 50.1.A.5.59
Could anyone explain why? While i checked out there are updates available for my device, so why i didn't receive OTA after March 2018 ?
Hi @-7777, welcome to our forum!That sounds very strange indeed, as if I'm not mistaken that is the SW version the device was released with in 2018.Could you please get back to me in a PM with the IMEI number of your device so I can take a closer look at this? You can find the IMEI number if you open up the Phone application and type in *#06#.Thank you!
Official Sony Xperia Support Staff
If you're new to our forums, make sure that you've read our Discussion guidelines.
To get in touch with your local support team, please visit our contact page.