account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Not detecting headset after OTA update to Android Pie 50.2.A.0.352

One time poster
Message 1 of 9
2,829 Views
Message 1 of 9

Not detecting headset after OTA update to Android Pie 50.2.A.0.352

Hello,

after todays OTA to Andorid Pie (build 50.2.A.0.352) my phone (H4113) is no longer detecting headset (earphones and mic). Regular earphones (without microphone) works fine. The only way for me to use headset is via app (Lesser Audioswitch), where I can enforce audio via jack. However as you can imagine, this is not very convenient.

I did reached tech support and the only advice was to use Sony Companion and repair the device, but this did not helped at all.

My phone is just 1 week old, brand new, I dont wont to loose my warranty by attempting to load the OS on my own, so is there any chance that Sony will release an update to fix this issue soon or am I forced to send my phone to an official service centre asking them to load a previous version of android?

 

Thanks in advance for feedback and ANY help.

 

Regards

 

Petr

8 REPLIES 8
One time poster
Message 2 of 9
2,807 Views
Message 2 of 9

Headphones do not work

После обновления андроида до версии 9pie перестали работать любые наушники. При подключении наушников звук идёт через разговорный динамик. Что сделать  чтобы все работало как раньше. 

After updating the android to version 9pie, any headphones stopped working. When connecting headphones sound goes through the earpiece. What to do to make everything work as before.

gt

One time poster
Message 3 of 9
2,758 Views
Message 3 of 9

Earphones stopped working after todays update

My H3113 does not work properly with earphones after todays update.
One time poster
Message 4 of 9
2,634 Views
Message 4 of 9

It doesn't detect headphones

It doesn't detect headphones

 

 

No detecta auriculares

Emperor
Message 5 of 9
2,631 Views
Message 5 of 9

Re: It doesn't detect headphones

@Tany0894 

 

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

have you tested other headphones?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Highlighted
One time poster
Message 6 of 9
2,589 Views
Message 6 of 9

Headphone not detected

Before it was working fine, after updating the system, headphones boes not detected 

Emperor
Message 7 of 9
2,572 Views
Message 7 of 9

Re: Headphone not detected

@Jkindia12 

 

Have you tested different headphones with your phone ?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 8 of 9
2,180 Views
Message 8 of 9

Re: Not detecting headset after OTA update to Android Pie 50.2.A.0.352

My Xperia XA2 is doing the same thing . It won't detect any earphones when plugged into the headphone jack. I've tried several pairs. This has only happened in the last week.

One time poster
Message 9 of 9
84 Views
Message 9 of 9

Re: It doesn't detect headphones

Headsets indicator in playstore are not supported and unstable device Xperia xa2 android pie