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2019-04-11 07:14 PM
after todays OTA to Andorid Pie (build 50.2.A.0.352) my phone (H4113) is no longer detecting headset (earphones and mic). Regular earphones (without microphone) works fine. The only way for me to use headset is via app (Lesser Audioswitch), where I can enforce audio via jack. However as you can imagine, this is not very convenient.
I did reached tech support and the only advice was to use Sony Companion and repair the device, but this did not helped at all.
My phone is just 1 week old, brand new, I dont wont to loose my warranty by attempting to load the OS on my own, so is there any chance that Sony will release an update to fix this issue soon or am I forced to send my phone to an official service centre asking them to load a previous version of android?
Thanks in advance for feedback and ANY help.
2019-04-12 06:59 PM - last edited on 2019-04-14 05:21 PM by alexdon
После обновления андроида до версии 9pie перестали работать любые наушники. При подключении наушников звук идёт через разговорный динамик. Что сделать чтобы все работало как раньше.
After updating the android to version 9pie, any headphones stopped working. When connecting headphones sound goes through the earpiece. What to do to make everything work as before.
2019-05-04 02:47 AM
I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.
have you tested other headphones?
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
My Xperia XA2 is doing the same thing . It won't detect any earphones when plugged into the headphone jack. I've tried several pairs. This has only happened in the last week.