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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Known Issues so far

Apprentice
Message 61 of 133
880 Views
Message 61 of 133

Re: Known Issues so far

For my experience:

 

1.] Camera app sometimes shows a unknown error

and

11.) Not all calls received (reported by other users)

 

I use OpenCamera from Google Play because i dont have problems with it.

 

Commissioner
Message 62 of 133
877 Views
Message 62 of 133

Re: Known Issues so far

I downloaded an image, but it now appears on the homescreen background, is there a way to get rid of this? 

Message 63 of 133
783 Views
Message 63 of 133

Re: Known Issues so far

Any news about Sony?

Commissioner
Message 64 of 133
778 Views
Message 64 of 133

Re: Known Issues so far


@Jonathan2396wrote:

Any news about Sony?


What news exactly? 

Commissioner
Message 65 of 133
760 Views
Message 65 of 133

Re: Known Issues so far

update to the antenna issue: apperently iphone 4 had it

Rookie
Message 66 of 133
758 Views
Message 66 of 133

Re: [Update info] 50.1 .A.5.59

IMG_1445.JPG

Hi ! Phone bought thursday. Today, the phone crashed. I can restart it and enter my pin code, but after that i just have this grey screen. I don't know what to do...

Commissioner
Message 67 of 133
743 Views
Message 67 of 133

Re: [Update info] 50.1 .A.5.59

Restore the phone via xperia cxperia companion, or if your BL is unlocked use xperifirm and newflasher

Commissioner
Message 68 of 133
709 Views
Message 68 of 133

Heat source

I have been stress testing my phone and the test that producted the most heat was 5 minute video recording 1080p@60fps.

The phone got to 39 °C but it was lying flat on a pretty cold glass table so in reality more than 39 were created.Screenshot_20180501-184724.png

 

 

 

Commissioner
Message 69 of 133
661 Views
Message 69 of 133

Re: Known Issues so far

Slow wifi while bluetoBlu connected.

Hello, just reporting another issue that needs to be solved, when im connected to my BT speaker thr wifi speed just drops.

Commissioner
Message 70 of 133
653 Views
Message 70 of 133

Re: Known Issues so far

Hoping Sony look at these forums.