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Known Issues so far

Commissioner
Message 21 of 133
1,155 Views
Message 21 of 133

Re: [Update info] 50.1 .A.5.59

I mean this phone should support it.

 

Commissioner
Message 22 of 133
1,108 Views
Message 22 of 133

Re: [Update info] 50.1 .A.5.59


@davidhozicwrote:

I mean this phone should support it.

 


So let me get this right, the XA2 will work with calls over 4G VOLTE if whatever carrier is used supports it? 

Highlighted
Message 23 of 133
1,096 Views
Message 23 of 133

Re: [Update info] 50.1 .A.5.59


@cobblerwrote:

@spicybeefcubewrote:

@Unregistered userwrote:

@spicybeefcubewrote:

Is anyone else getting calls only in 3g?

 

Because for me, it goes from lte to 3g during calls. I'm not sure if this normal or not. Usually with my previous phones, it stays in 4g during calls. So I'm thinking maybe the 3g is the reason why I have terrible call quality and dropped calls. 

 


May I ask who your provider is? the one that supports VOLTE 4G calls. 


I'm with t-mobile and I just checked their website and apparently, the Xperia XA2 is not a supported device for VOLTE. :/


Then how come it says this on the box? DSC_0062.JPG

 

 

 


Strangely enough, my box doesn't have that sticker. And here's the t mobile page with the list of supported devices: https://support.t-mobile.com/docs/DOC-22754 

It only supports the Xperia Z3.

What provider do you have? Do you have the option of VOLTE in your settings? 

Commissioner
Message 24 of 133
1,092 Views
Message 24 of 133

Re: [Update info] 50.1 .A.5.59


@spicybeefcubewrote:

@cobblerwrote:

@spicybeefcubewrote:

@Unregistered userwrote:

@spicybeefcubewrote:

Is anyone else getting calls only in 3g?

 

Because for me, it goes from lte to 3g during calls. I'm not sure if this normal or not. Usually with my previous phones, it stays in 4g during calls. So I'm thinking maybe the 3g is the reason why I have terrible call quality and dropped calls. 

 


May I ask who your provider is? the one that supports VOLTE 4G calls. 


I'm with t-mobile and I just checked their website and apparently, the Xperia XA2 is not a supported device for VOLTE. :/


Then how come it says this on the box? DSC_0062.JPG

 

 

 


Strangely enough, my box doesn't have that sticker. And here's the t mobile page with the list of supported devices: https://support.t-mobile.com/docs/DOC-22754 

It only supports the Xperia Z3.

What provider do you have? Do you have the option of VOLTE in your settings? 


I'm with Virgin Mobile and they don't currently support calls on 4G which is VOLTE, they do however have 4G SIM for mobile web data. 

Commissioner
Message 25 of 133
1,089 Views
Message 25 of 133

Re: [Update info] 50.1 .A.5.59

Seems my phone doesn't support voLTE. 

Commissioner
Message 26 of 133
1,065 Views
Message 26 of 133

Re: [Update info] 50.1 .A.5.59

Screenshot_20180414-092733.png

 

 

Commissioner
Message 27 of 133
1,054 Views
Message 27 of 133

Re: [Update info] 50.1 .A.5.59


@davidhozicwrote:

Screenshot_20180414-092733.png

 

 


What does this indicate? 

Commissioner
Message 28 of 133
1,051 Views
Message 28 of 133

Re: [Update info] 50.1 .A.5.59

that 4g calls are supported, maybe try a third party dialer

Commissioner
Message 29 of 133
1,049 Views
Message 29 of 133

Re: [Update info] 50.1 .A.5.59

Yes, they are supported by the phone but not by my carrier unfortunately. 

Commissioner
Message 30 of 133
1,030 Views
Message 30 of 133

Re: [Update info] 50.1 .A.5.59

Screenshot_20180414-150604.png