account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Can't change sound

Visitor
Message 1 of 3
1,043 Views
Message 1 of 3

Can't change sound

After last update 08/04/2019 i can't change the sound. I m trying to gain my previous one from audiko, it says that it saved but nothing. 

2 REPLIES 2
Highlighted
Emperor
Message 2 of 3
1,041 Views
Message 2 of 3

Re: Can't change sound

@aris3poli 

 

make sure that the files are on the internal storage




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Visitor
Message 3 of 3
1,015 Views
Message 3 of 3

Re: Can't change sound

Nothing happened.. Every time i restart the phone i lose my ringtone.. Something else to suggest?