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Xa2 ultra crashes when i plug it in to charge?

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Xa2 ultra crashes when i plug it in to charge?

My Sony xperia xa2 ultra crashes when i plug it in to charge 

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Sony Xperia Support
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Re: Xa2 ultra crashes when i plug it in to charge?

Hi @Cameronxa2, I am sorry to hear about this.

 

Could you please elaborate your question a bit? Do you receive any kind of error message when you connect the phone to a charger or does your phone shut down completely? Is it a Sony charger that you are using and have you tried using different chargers to see if you get the same result?

 

Please return with this information and we will gladly assist you! Slightly smiling Face


Official Sony Xperia Support Staff


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