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Please help to connect the SONY XA2 Ultra installation by-wire selfie stick.

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Please help to connect the SONY XA2 Ultra installation by-wire selfie stick.

Please help to connect the SONY XA2 Ultra installation by-wire selfie stick.
There has been no support for headset error messages.The selfie stick is the same for the two line controls. As soon as the headphone jack is connected, an error message appears. One of the two by-wire selfie sticks is SONY's original. There is no problem with selfie stick and other mobile phones.Installing SONY headphones delivered with the box will not appear unsupported messages.There is a setting to go to the phone camera to change the volume key shutter ===> invalid.Check the Internet, go to Settings>>Applications>>Application Information>>Find Smart Connect Programs>>>>Clear Data===>InvalidAsk how to set up, thank you