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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Phone bricking from Android 9.0 update?

One time poster
Message 11 of 13
274 Views
Message 11 of 13

Re: Phone bricking from Android 9.0 update?

Just wanted to share a possible solution. 

 

The phone stopped working after the update for us, the screen was black but there was some light coming through and the phone was clearly on (the alarms were still going off). But the screen was unusable and impossible to see.

 

 

In the end, the solution that worked was removing the aim card, putting it in another phone and then returning it to the original phone. 

 

Let us know if it worked for you! 

Enthusiast
Message 12 of 13
244 Views
Message 12 of 13

Re: Phone bricking from Android 9.0 update?

I wouldn't know personally as I have not received the update at all on my XA2 Ultra. It's periodically checked and auto update is active so for me it's up in the air as to when this will be happening. 

One time poster
Message 13 of 13
182 Views
Message 13 of 13

Re: Phone bricking from Android 9.0 update?

I'm currently living in Edmonton, Alberta, Canada. I updates my phone and it seems to work fine. I don't have a single issue with the 9.0 update for Expedia xa2 ultra. The software I have is 50.2.A.0.352. I just made sure my developer option and all the settings I tweaked were off before I started my update. Thank God, it didn't brick my phone or gave me any new issues.