account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

No longer vibrating when phone is on silent

One time poster
Message 1 of 2
Message 1 of 2

No longer vibrating when phone is on silent

Hi guys


Hope you can help. Phone no longer vibrates at all in any mode. 


It's an Xperia XA2  and only 2 months old. I spoke to a chap on Sony Support who said it was because my software wasn't upto date. I ran the check and it says it is. 


Can anyone help?

Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: No longer vibrating when phone is on silent

Hi @Mixedupste, sorry to hear about this. Slightly frowning Face

Have you tried doing the inbuilt test in the device to see if the vibration works in general? You can find the test in Settings > Support > Xperia tests > Vibration.

If it doesn't work in the test either, try restarting your device in safe mode, so we can see if any of your downloaded applications is the cause of this as they will be temporarily disabled in this mode.

Let me know how it goes!

Official Sony Xperia Support Staff

If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.